Logistics is no longer a conversation between a 3PL and their client; the end consumer has a permanent eavesdropping position that needs to be respected and catered to. Rather than functioning as a point of positive difference, customers in eCommerce spheres...
Any company that shares a name with one of the world’s largest rivers is bound to be a contender. Amazon’s CEO Jeff Bezos – briefly the world’s richest man – has done everything he can to ensure his company lives up to its lofty moniker....
Until a few years ago, inventory was a labor-intensive process that typically required either stopping operations for several days or bringing in a large crew to painstakingly count products overnight. These methods were heavily susceptible to human error, with end...
Having invoices hit your desk that don’t jive with the quote you received can not only be frustrating, but waste your time and cost you money. In Part 1 of this post, I mentioned what I see as the 3 most common reasons for quotes not matching the final invoice you...
The complaint I hear most often when I sit down with folks involved with shipping (and those in a higher level too) is how annoyed they get when the invoice comes and the amount is higher than the quote they received. Why does this happen and how can we stop it!...
