Logistics is no longer a conversation between a 3PL and their client; the end consumer has a permanent eavesdropping position that needs to be respected and catered to. Rather than functioning as a point of positive difference, customers in eCommerce spheres...
Any company that shares a name with one of the world’s largest rivers is bound to be a contender. Amazon’s CEO Jeff Bezos – briefly the world’s richest man – has done everything he can to ensure his company lives up to its lofty moniker....
Until a few years ago, inventory was a labor-intensive process that typically required either stopping operations for several days or bringing in a large crew to painstakingly count products overnight. These methods were heavily susceptible to human error, with end...
The complaint I hear most often when I sit down with folks involved with shipping (and those in a higher level too) is how annoyed they get when the invoice comes and the amount is higher than the quote they received. Why does this happen and how can we stop it!...
Today, more than ever, having a Logistics Strategy is important, not only for the bottom line but for your customer’s experience when dealing with your company.Recently I spoke with, Ron, an executive at a midsize electronics manufacturing company and he asked me a...
Retailing has changed a lot in the past 10 years, and there is pressure for companies to constantly be looking for ways to do better, sell more, and cut costs. Not surprisingly, some of this focus on performance and cost savings gets placed squarely onto suppliers and...
